Privacy & Policy

INTRODUCTORY SPEECH:

Uzanvati.com is a growing E-Commerce site in Bangladesh which is committed to protecting your privacy and respect and uphold your rights under the Laws of peoples’ Republic of Bangladesh. By using this website or providing us with your personal information, you agree to and consent to the collection, use, holding and disclosure of the personal information by Uzanvati.com, provided by you, as set out in this policy. We act in our customers' interest and are transparent about the processing of your personal data. Our Policy explains how to contact us if you have any questions about the management of your personal information or would like to access the personal information, we hold about you.

OUR ADDRESS:

In this Policy, “Uzan”, “Uzanvati”,  “we”, “our”, “us” means Uzanvati.com, (and all its subsidiaries) with its registered office at Mayer Achol Vhabon, Chatkhil Bazar, Noakhali

And We may amend this Policy at any time by posting the updated version on our website.

INFORMATION TYPE COLLECTED BY UZANVATI

Generally, the information we collect about customers includes your name, home or work address, delivery address, phone number, payment, credit and billing information, and e-mail addresses. In some cases, we may also collect your ID, such as a ‘Driving License’, Passport, and ‘NID’ etc.

When you visit our website, we may also collect information about your computer, including your IP address.

We also collect information about your use of our website using cookies. You can choose to decline cookies, but if you do so, you may not be able to fully experience our online interactive features. We may also collect additional information about customers, including purchase history, location and preferences, either directly, or through our business partners (including, who administer our store or other kinds of cards).

We also collect information about:

·         Suppliers/Vendors & their Employees (including business name and address, contact details, and employee names, birthdates, addresses and working conditions (including hours and salaries); and

·         Potential Employees (including names, addresses, contact details, employment and academic histories and the names of their referees).

Ordinarily, customers can purchase goods from us without disclosing personal information, but in this situation, we may not be able to provide you with the full range of services available.

PERSONAL INFORMATION

We may collect information without limitation, your name, address, email ID, telephone number(s) and date of birth.

COLLECTION GATEWAY

Uzanvati will collect personal information and all other necessary information only by lawful and not in an unreasonably intrusive way. If it is reasonable and practical to do so, Uzanvati will only collect personal information directly from you. Uzanvati may collect your personal information where you have consented to the disclosure of your information to Uzanvati to send you marketing communications. Uzanvati will not collect personal information unless the information is reasonably necessary for our functions and activities.

We gather, store and process your information for handling your purchase on the site and any conceivable claims which you may make later on, and for your better communication with our administration. We will utilize the data you give to empower us to process your requests and to give you the administrations and data offered through our site and which you ask.

Personal information may be collected by Uzanvati in a number of circumstances, including when you:

·         Make an enquiry with us via email or telephone;

·         Visit our websites;

To collect your personal information in circumstances where the Third Party notifies you, at the time of collection, that your personal information will be provided to Uzanvati.

If you are applying for a product or service offered on Uzanvati.com, Uzanvati or our third party partners may also collect credit-related personal information about you.

The kinds of credit-related personal information Uzanvati may collect about you includes:

·         information about your identity;

·         information about consumer credit loans that you currently have applied for including:

·         repayment history information;

·         the type and amount of credit sought in each application;

·         default and payment information;

·         information about any court proceedings;

·         credit eligibility information, which is credit reporting information supplied to us by a credit reporting body, and any information that we derive from it.

If you use a pseudonym when dealing with us or you do not provide identifiable information Uzanvati may not be able to provide you with any or all of our services as requested. If you wish to remain anonymous when you use our website do not sign into it or provide any information that might identify you.

Uzanvati needs to provide accurate, up-to-date and complete personal information at the time it is collected.

SCOPE AND USAGE OF PERSONAL INFORMATION

In addition to any purpose notified to you at the time of collection Uzanvati uses your personal information for the purpose for which it has been provided, for reasonably related secondary purposes and for the purposes of:

·         Providing our products and services to you;

·         Providing Uzan vati branded products and services that are provided by our third-party partners;

·         Our internal management needs;

·         Responding to any inquiries or comments that you submit to us;

·         Any other purpose you have consented to; and

·         Any use which is required or authorized by Laws of Peoples’ Republic of Bangladesh.

DISCLOSURE SCOPES

Uzanvati may disclose your personal information:

·         To third-parties we ordinarily engage for the above purposes;

·         Organizations that provide products or services used or marketed by Uzanvati;

·         Any person or entity to whom you have consented to Uzanvati disclosing your personal information to; and

·         Any person or entity to whom we are required or authorized to disclose your personal information to in accordance with the law.

LIMITED TIME OFFERS

Sometimes we send offers to choose gatherings of Uzanvati.com clients in the interest of different organizations. When we do this, we don't give that business your name and address.

ACCESS AND MANAGEMENT

You may request access to your personal information in our customer account database, or seek correction of it, by contacting our customer service team.

Uzanvati, upon situation and necessity, may charge a reasonable fee that is not excessive to cover the charges of retrieving your personal information from our customer account database. Uzanvati will not charge you for making the request.

If you believe that Uzanvati holds personal information about you in our customer account database that is not accurate, complete, up-to-date, relevant or information that is misleading then you may request its amendment and Uzanvati will respond to your request within a reasonable time. Uzanvati will not charge you for correcting your personal information.

If Uzanvati no longer needs your personal information for any the purposes set out in this policy, or as otherwise required by Law, Uzanvati will take such steps as are reasonable in the circumstances to destroy the information or to de-identify it.

Uzanvati will take reasonable steps to protect the personal information it holds from misuse, interference and loss and from unauthorized access, modification or disclosure.

OPTING OUT / UNSUBSCRIBE

At any time you may opt out of receiving marketing communications from us. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your personal information as detailed above, will continue. Each of our marketing emails will have an unsubscribe function which will allow you to unsubscribe from all future marketing communications. All of our marketing SMS messages will also contain an unsubscribe feature. Outside of these channels, you can opt out from receiving marketing communications at any time by emailing customer.care@uzanvati.com

CROSS-BORDER DISCLOSURE

Uzanvati may disclose your personal information to recipients overseas to assist Uzanvati in providing you with products or services.

Uzanvati will take such steps as are reasonable in the circumstances to ensure that the information that is transferred to third parties located outside of Bangladesh will not be held, used or disclosed by the recipient of the information in a manner that is inconsistent with the privacy principles as per the Laws of Peoples’ Republic of Bangladesh.

WHERE TO CONTACT

If you require further information regarding this policy or wish to make a complaint about a breach of the UPPs by Uzanvati, please contact us at customer.care@uzanvati.com or visit our office at above mentioned given address. A senior member of staff will review your complaint within 7-10 business days (maximum) and respond to you in writing advising what action(s) Uzanvati will take as a result of your complaint.

UZANVATI WEBSITE

When transmitting personal information from your computer to a Uzanvati  website operated by one of our third party partners, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, Uzanvati will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.

Uzanvati operated website by our third party partners may use "cookies" to help personalize your online experience and save you time. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Uzanvati website.

MISCELLANEOUS

Uzanvati reserves the right to modify this Privacy Policy in whole or in part from time to time without notice and amendments will be effective immediately upon posting of the amended Privacy Policy on the Uzanvati website.